These terms are an agreement between you and NGN Consulting Corp. (“we”, “us”), which operates the Roza app. By creating an account or using Roza, you accept these terms, our Privacy Policy and the Community Guidelines shown in the app (Me → Community guidelines). If you do not accept them, please do not use Roza.
Roza does not conduct criminal background checks or identity verification on its members or applicants.
We cannot confirm that people are who they say they are, and we are not responsible for how other members behave, on or off the app. Please take sensible precautions:
If you are in immediate danger, contact your local emergency number (911 in the US, 112 in Bulgaria and the EU).
To use Roza you must:
You may have only one account.
Give accurate information about yourself, and keep it up to date. You are responsible for activity under your account and for keeping access to your email or Google account secure. Tell us promptly if you think someone else has accessed your account.
You can delete your account at any time in the app (Me → Account → Delete account), or by following these instructions.
You agree to follow the Community Guidelines. In particular, you must not:
You keep ownership of the photos, text and messages you post. So that we can run the service, you give us a non-exclusive, worldwide, royalty-free licence to host, store, copy, resize and display that content to the members who are able to see it, for as long as it stays on Roza. We do not use your content to advertise Roza, and we do not sell it. The licence ends when you delete the content or your account, except for material kept as described in the Privacy Policy (for example, messages attached to a report).
You confirm that you have the right to post what you post, and that it does not break these terms or anyone else’s rights.
We are not able to review everything members post, and we do not do so in advance. We review reports, and we may remove content, limit an account, or suspend or permanently ban an account that we reasonably believe breaks these terms or the Community Guidelines, or puts people at risk. Serious cases — anything involving a minor, threats of violence, or fraud — may lead to an immediate ban and may be reported to the authorities.
If your account is suspended, the app tells you the reason. If you think we got it wrong, email roza.support@gmail.com and we will take another look.
A suspension or ban does not entitle you to a refund of a subscription, except where the law requires one.
Roza is free to use. Roza Plus is an optional paid subscription with extra features. The current features are described in the app and may change over time; we will not remove the core of what you paid for during a billing period you have already paid for.
Roza Plus is sold through Google Play as a monthly or yearly subscription. The price, in your local currency, is shown before you buy. It renews automatically at the end of each period, and you are charged for the next period, until you cancel.
If a plan includes a free trial, it turns into a paid subscription automatically at the end of the trial unless you cancel before then.
Cancel any time in the Google Play Store (Payments & subscriptions → Subscriptions). Cancelling stops future renewals; you keep Roza Plus until the end of the period you have paid for. Deleting the app or your account does not cancel your subscription.
Payments are handled by Google Play and refunds follow Google Play’s refund policy, except where the law where you live gives you a right to a refund. If you are a consumer in the EU or UK, you have a 14-day right to withdraw from a purchase; by starting to use Roza Plus straight away you agree that this right ends once the service has begun, as far as the law allows. If something has gone wrong, contact us and we will help where we can.
If the price of your subscription changes, you will be told in advance through Google Play, and you can cancel before the new price applies.
Roses and similar in-app items have no cash value, cannot be exchanged for money or transferred, and are lost if your account is deleted or banned.
We do not promise that you will find a match or a relationship, and we do not vouch for any member. Other members’ profiles and messages are their own, not ours. You are solely responsible for your interactions with other members, both in the app and in person.
We work to keep Roza running, but we do not guarantee it will always be available or error-free. We may change, add or remove features. If we close Roza permanently we will give reasonable notice in the app, and refund any paid subscription period you have not used.
To the fullest extent the law allows, Roza is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.
To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of data, opportunities or profits, arising from your use of Roza or from the conduct of any member, on or off the app. Our total liability for any claim relating to Roza is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) US$50.
Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or any other liability that cannot be limited by law. If you are a consumer in the EU, UK or another place where these limits are not allowed, they apply to you only as far as your local law permits.
To the extent the law allows, you agree to compensate us for claims made by others that arise from your breach of these terms, your content, or your conduct towards other members.
We may update these terms. If a change is material, we will tell you in the app before it takes effect. If you keep using Roza after it takes effect, the new terms apply; if you do not agree, you can delete your account.
These terms are governed by the laws of the State of Illinois, United States, without regard to conflict-of-law rules. Disputes will be brought in the state or federal courts located in Cook County, Illinois, and you and we consent to their jurisdiction — except that either of us may bring a claim in small-claims court. If you are a consumer living outside the United States, you keep the protection of the mandatory laws of your country and may also bring proceedings in its courts.
If any part of these terms is unenforceable, the rest stays in force. If we do not enforce a provision, that is not a waiver of it. These terms, the Privacy Policy and the Community Guidelines are the entire agreement between you and us about Roza. You may not transfer your rights under these terms. We may transfer ours to a company that takes over Roza, including a successor or affiliated company, and these terms will continue to apply.
NGN Consulting Corp.
6348 N Milwaukee Ave, Ste 330
Chicago, IL 60646-3728
United States
roza.support@gmail.com